Tour programs booked and subsequently cancelled shall be subject to cancellation charges as follows:
- More than 40 days before the start of tour program: 10% of the rates.
- Between 40 days and 30 days before the start: 20% of the rates.
- Between 30 days and 20 days before the start: 30% of the rates.
- Between 20 days and 15 days before the start: 50% of the rates.
- Less than 15 days before the start or cancellation without notice: 60% of the rates.
- After arrival in Bhutan: 100% of the rates.
If you want to cancel your tour after you have paid payment to us, we will process your refund with conformity as the list of charges above. Because the Tourism Council of Bhutan is holding your payment until you leave Bhutan, so we need time to require them to return the funds to you. The refund times can take some time, at periods of busy is 5 weeks.